Live in the West Region? You still have time to set up your payment info if you pay by EFT, credit card, or debit card. If you have TRICARE Prime, TRICARE Select, TRICARE Young Adult, TRICARE Reserve Select, or TRICARE Retired Reserve, you now have until Feb. 28. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

About Us

Contact Us

Location: 755 Scott Circle , Joint Base Pearl Harbor-Hickam, Hawaii 96853-5399

Phone: 1-888-683-2778 

Patient Advocate

Phone Number: (808) 448-6335 

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Phone Number: 808-473-1800

Interactive Customer Evaluation (ICE)



Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. It is encouraged that an Individual Customer Evaluation (ICE) comment is submitted online.

    Don't forget to keep your family's information up to date in DEERS!