Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More About The Referral Approval Waiver.

Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit 
www.tricare.mil/west today. 

Health Services

Mental (Behavioral) Health 

Everyone reacts to stress and traumatic experiences differently. While some have reactions that can be seen as normal responses to life events, others may experience signs or symptoms of more serious conditions.

Mental health and substance misuse conditions can affect anyone; you are not alone. The Military Health System has many resources available to help those who need it.

If you or someone you know needs support now, call or text 988 or chat at 988Lifeline.org. 988 connects you with a trained crisis counselor who can help.

Hickam Mental Health Services

Our facility offers the following mental health services:
  • Group treatment (i.e., depression, anxiety, insomnia)
  • Substance Use Disorder treatment

Mild Distress 

 

Chaplains 

808-449-1754/1755 

 

Military and Family Support Counselor 

655 Vickers Ave., Bldg. 1105 
JBPHH, HI 96853 
Tuesday – Thursday, 8:00 a.m. – 3:30 p.m., 11 a.m.- 12:00 p.m.(Closed) 
(808) 474-1999 

 

 

 

Military OneSource (24/7) 

Families & Couples 808-257-7774 

 

Common Concerns 

Life Stressors 

Worry/anxiety 

Anger/frustration 

Parenting problems 

Relationship difficulties 

Moderate Distress 

 

Primary Care Behavioral Health 

1-888-683-2778 

(Press 1, then 2) 

 

Family Advocacy 

808-474-1999 

 

Alcohol and Drug Abuse Prevention & Treatment (Active Duty only) 

808-448-6377 

 

Common Concerns 

Emotional/behavioral problems 

Depression/anxiety 

Difficulty concentrating 

Health related stress 

Unhealthy habits 

Sleep problems 

Moderate occupational difficulties 

Relationship stress 

Alcohol or drug problems 

Severe Distress 

 

Specialty Mental Health (Active Duty only) 

808-448-6377 

 

Military Crisis Line 24/7 

1-800-273 TALK (8255) (press 1) 

Text 838255 

Call 988 

 

Common Concerns 

Self-directed violence (e.g., cutting) 

Hopelessness/helplessness 

Impulsive/reckless behaviors 

Thoughts about suicide 

Thoughts of killing others 

Significant trauma related distress 

Severe nightmares 

 

Nearest Emergency Room 

Any suicidal behavior 

Seeking ways to die 

Urge/intent to kill themselves/others 

What TRICARE Covers

TRICARE covers medically and psychologically necessary mental health and substance use care. This includes both inpatient and outpatient care.
Getting Mental Health Care
See a Complete List of Covered Services

Contact Us

Phone

808-448-6377

Hours

Monday – Friday
7:30 a.m. to 4:30 p.m.

Closed on federal holidays, Pacific Air Forces family day afternoons, and third Thursday of each month for training

Mental Health Resources

Veteran Crisis Line

CONUS
988, Press 1
Text 838255
 
OCONUS
Europe: 844-702-5495 or DSN 988
Pacific: 844-702-5493 or DSN 988
Asia: 855-422-7719 or DSN 988
 
Open to all service members and veterans, even if not enrolled in VA benefits or health care. Long distance or overseas charges may apply. Learn More

Military OneSource

Call 1-800-342-9647
 

InTransition Program

Call 1-800-424-7877
 
Email
Live Chat

Psychological Health Resource Center | 24/7

Call 1-866-966-1020
Don't forget to keep your family's information up to date in DEERS!