Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More.
Also, you have until Feb. 28 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Patient Resources

Patient Advocate

Please contact us at usaf.jbphh.15-mdg.mbx.hickam-patient-advocacy@health.mil and/or (808) 448-6332/6748 to place an inquiry. Alternatively, it is encouraged that an Individual Customer Evaluation (ICE) comment is submitted online.  

Contact Us

Location

755 Scott Circle
Joint Base Pearl Harbor-Hickam, Hawaii
96853-5399

Patient Advocate Location

First Floor, B-Wing, Room B102
Tricare Operations and Patient Administration

Phone

(808) 448-6332/6748,
to Contact Patient Advocate

Don't forget to keep your family's information up to date in DEERS!