The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.
If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit tricare.mil/shutdown.

Patient Resources

Patient Advocate

Please contact us at usaf.jbphh.15-mdg.mbx.hickam-patient-advocacy@health.mil and/or 808-448-6748 to place an inquiry. Alternatively, it is encouraged that an Individual Customer Evaluation (ICE) comment is submitted online.  

Contact Us

Phone

808-448-6748
to Contact Patient Advocate

Patient Advocate Location

First Floor, B-Wing, Room B102
Tricare Operations and Patient Administration

Location

755 Scott Circle
Joint Base Pearl Harbor-Hickam, Hawaii
96853-5399

Don't forget to keep your family's information up to date in DEERS!