Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Hickam Dental Clinic

In times of HPCON alerts, Hickam Dental Clinic may reduce services such as routine care or cleanings to focus on readiness.

Services Provided

  • General Dentistry
  • Prosthodontics
  • Periodontics

How to Make an Appointment

Call the Front Desk at 808-448-6371 or stop by the clinic to schedule an appointment.

Important Information

Sick call is for acute issues. If you have been experiencing this issue for an extended period, please call for an appointment.

Dental Options Outside of Military Dental Clinics

For dental care outside of a military dental clinic, TRICARE offers dental coverage for service members, families and survivors. Additionally, retired service members, their families and certain survivors may qualify to purchase dental coverage through the Federal Employees Dental and Vision Insurance Program.
To learn more and see which plan you may use, visit www.tricare.mil/dental

Contact Us

Phone

808-448-6371

Hours

Monday–Friday
7:30 a.m. to 3 p.m.

Sick Call

Monday–Friday
7:30 a.m. to 3 p.m.

Closures
Saturday–Sunday
Federal Holidays
Various Training Days 

Location

Third Floor, A-Wing for Check-In

Don't forget to keep your family's information up to date in DEERS!