Health Services

Urgent & Emergency Care

If you are experiencing an emergency, call 911. 

Joint Base Pearl Harbor-Hickam offers the following services:

  • Urgent Care

Urgent Care

Urgent Care services treat non-life-threatening health issues that require immediate attention, such as sprains, the flu, colds, and other common illnesses.

If you’re unsure about whether you need urgent care, contact the Military Health System Nurse Advice Line to speak to a registered nurse. Visit MHSNurseAdviceLine.com for web chat and video chat, or dial 1-800-TRICARE (874-2273).

The Acute Care Clinic is located on the first floor of Building 684 of the Schofield Barracks Health Clinic. Access is via the ACC front door facing Waianae Avenue.

Location: 3360-3392 Glennan Street, Schofield Barracks, Hawaii 96857

Hours:

  • 7 a.m. to 6:30 p.m.
  • Closed Christmas and Thanksgiving

Telephone: 808-433-8850

Emergency Care

If you are experiencing a life-threatening medical situation (including mental health emergencies), call 911 immediately. Emergency care services treat life-threatening medical issues such as threats to your life, limbs, sight, or safety.

To learn about how TRICARE covers emergency care, visit the TRICARE Emergency Care page.

The 15 MDG does not have emergency room services. For possible loss of life, limb, or eyesight, call 911 or go to the nearest emergency room. For in-area after hours, weekend, and holiday care, and if you believe you need care after hours, but your health concern is not an emergency, please call 808-448-6000.

Additional Contacts

  • Tripler Army Medical Center Emergency Room: 808-433-6629
  • Tripler Army Medical Center Ambulance Services: 808-433-5700

Urgent & Emergency Care FAQs

Contact Us

Phone

Urgent Care
808-433-8850

Emergency Care
911

Military Health System Nurse Advice Line
1-800-TRICARE (874-2273)

Hours

Urgent Care
7 a.m. to 6:30 p.m.
Closed Christmas and Thanksgiving

Location

First Floor, Building 684 of the Schofield Barracks Health Clinic
Access is via the ACC front door facing Waianae Avenue
Don't forget to keep your family's information up-to-date in DEERS.