Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More.
Also, you have until Feb. 28 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Getting Care

MHS GENESIS is Here! 

The Department of Defense’s new electronic health record, MHS GENESIS, is here at the 15th Medical Group. MHS GENESIS has replaced TRICARE Online at this facility.  

What is MHS GENESIS? 

MHS GENESIS provides you and your providers with enhanced, secure technology to manage your health information. MHS GENESIS is the single health record for service members, veterans, and their families. >>Learn More about MHS GENESIS 

What is the MHS GENESIS Patient Portal? 

Along with the new EHR, the MHS GENESIS Patient Portal is a secure website available 24/7 that gives you access to your health information. Through the MHS GENESIS Patient Portal, you can: 

  • View health information 
  • Schedule appointments 
  • Communicate securely with providers 
  • Request prescription refills 

The MHS GENESIS Patient Portal has replaced the TRICARE Online Patient Portal. 

What does this mean for me? 

MHS GENESIS and the MHS GENESIS Patient Portal have replaced TRICARE Online, including the patient portal and secure messaging, at this facility. 

  • If you had a TRICARE Online account, it has migrated to MHS GENESIS. You don’t need to do anything. 
  • Log onto the MHS GENESIS Patient Portal using your DS Logon Premium Account. 
  • If you don’t have a DS Logon Premium Account or if you have questions about DS Logon, visit the DMDC website or call 800-538-9552. 
Don't forget to keep your family's information up to date in DEERS!